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PowerSchool Data Breach Update Feb 3

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Monday, February 3, 2025
PowerSchool Cybersecurity Update


Dear CCS Families:


We are writing to update you regarding the recent cybersecurity incident involving PowerSchool, the previous software vendor that provided our Student Information System (SIS).

On Wednesday, January 29, 2025, PowerSchool initiated the process of notifying individuals whose
information was determined to be involved.

PowerSchool has engaged Experian, a trusted credit reporting agency, to provide complimentary
identity protection and credit monitoring services to current and former students and educators that
had information exfiltrated from PowerSchool SIS. PowerSchool is doing this regardless of whether
an individual’s Social Security Number was exfiltrated. In the coming weeks, Experian (on behalf
of PowerSchool) will be distributing direct email notifications to involved individuals (or their
parent/guardian, as applicable) for whom PowerSchool has sufficient contact information.


Additionally, PowerSchool has worked with Experian to set up a dedicated, toll-free call center to
answer any questions associated with these offerings and the incident. All the information regarding
the activation of and access to these services will be included in the email sent to you by Experian.
Whether or not you receive an email, you may also visit PowerSchool’s website to learn how to
activate the offering from Experian, linked here: http://www.powerschool.com/security/sis-
incident/notice-of-united-states-data-breach/.


As always, protecting our students and teachers data remains a top priority. PowerSchool takes full
responsibility for this cybersecurity incident and has communicated that there was nothing our
school district could have done to prevent this situation. Thank you again for all of your support and
understanding during this time.
Sincerely,

Jennifer Wagner
Director of Public Relations and Communications

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