Our Mission

To provide information technology leadership, products, and services for Craven County Schools (CCS), while managing division-wide information resources and operations, ensuring security and integrity, improving teaching and learning systems as well. 

Our Vision

Become the model for effective and efficient client-centered services and products so that we are the premier IT service provider for education. Create a totally connected community where technology is available where and when we need it, and is appropriate to your needs.

Areas of Responsibility

The department is organized into three offices to provide specialized services to CCS staff and students.

• Information Technology Support Services - Manages the customer service function for the department to ensure the delivery of cutting edge IT products and services to CCS system-wide and to the target audiences, and is accountable for compliance with procurement and contract procedures and utility consumption.
• Information Technology Operations - Delivers the design, installation, daily operations, maintenance, and repair services for all parts of the technology enterprise infrastructure, including wide and local area networks.
• Accountability and Testing Services - Directs and implements processes for accountability data collections, generates and provides preliminary test results, coordinates all state tests, delivers test and accountability training and provides support and resources to School Test Coordinators and other district and school staff.